Rapid Repair Customer Story: How We Replaced a Shattered Apple iPad Pro Screen Perfectly
We don’t need to tell you how versatile iPads are – from taking notes and watching movies to playing games, making video calls and just browsing the internet, you can do so much with these precious devices. So, when Abhinav Bashiyan accidentally broke the screen of his iPad Pro, he started to worry. He first headed to an Apple authorised service centre, where he found out that they could exchange his device for around INR 40,000 – 50,000. The price quoted seemed very high to Abhinav. On the other hand, he wasn’t keen to approach any random local store as he was doubtful about the quality and service. Luckily though, while searching for an affordable yet reliable solution on the internet, he landed on Rapid Repair’s website – a one-stop solution for all Apple and OnePlus repair needs in India.
Enter Rapid Repair
Based out of Allahabad, Abhinav had some doubts about how we would be able to help him. But then he read about the free doorstep pickup and delivery service we offer, on our website. Moreover, the glowing customer reviews that we have already garnered encouraged him to contact us. While walking him through our entire process, starting from the free pickup of his device till free delivery, he was thrilled to know that he would get to see the entire device repair journey as per our standard QC reports sent via email and WhatsApp. Our team of technicians with Level 4 expertise in fixing Apple devices and our commitment to using only genuine spare parts convinced Abhinav to sign up for our services. For him, the cherry on top was that we offer lifetime warranty with every Apple part repair service.
After Abhinav decided to give us a shot, our logistics partner picked up the iPad with a cracked screen and dents in the back from his doorstep and delivered it to us. When we first received it, the iPad looked like this:
Since the damage was too severe, the case was escalated and handled by our Co-Founders, as is the norm. After a thorough pre-quality check of the iPad, we found:
- The screen was shattered in the lower-left corner.
- The lower-left back panel was severely bent and had dents and scratches on it.
- The display also showed some spots and had a bit of discolouration as well.
Once the precheck was complete, our technician Mohd Faizan started working on it right away. Since the body was bent, it had to be straightened out completely for the screen to be installed properly.
This made it a special case as otherwise it would have cost Abhinav quite a lot to get the back panel replaced as well. We prevented an expensive replacement for him by carefully straightening the bent back panel and making it fit for a new LCD screen replacement. We also replaced the broken screen with a genuine and brand-new iPad screen.
After the replacement, a complete diagnostic of the device was carried out.
- There were no issues with the iPad.
- The screen was working just fine.
- There were no spots or discolouration on the screen.
However, since the body was severely bent, a slight shade appears from that side, but only on a pure white background.
We kept Abhinav updated on the entire screen replacement process by sending him photos regularly. Once the iPad was fixed, it looked like this – as good as new:
Outcome – A Super Happy Client
Abhinav was thrilled to get his iPad back in a smoothly-functioning and as-good-as-new condition. He liked our fast service and the fact that we were able to complete the entire pickup, repair, and delivery process in just a couple of days. Something that would’ve taken Apple at least 10 days to accomplish. He especially loved the replaced gorilla glass screen and said that the iPad looks like there was no damage done to it ever. He’s been using the repaired iPad for about a month now and his reviews clearly show how much he liked our smooth and hassle-free service and the way we restored the device to its original glory.
If, like Abhinav, you too are stuck with a damaged or malfunctioning iPad Pro or are looking for professional and economical iPad screen repair services in India, contact us today.