How to Fix Call or Audio Quality iPhone or iPad

Nothing feels more annoying than finding your iPhone’s microphone completely muffled or unable to deliver the desired audio quality. It sort of brings audio/video calling to a halt – to say the least. But worry not, we are here to help you fix call or audio quality on your iPhone or iPad with some easy to use tips and tricks.

Check the Sound Setting

If you iPhone is not ringing at all, the very first thing that you should do is to check the sound setting. Yes, you read that right!

Many a time, we forget to check the basic things when faced with annoying issues. So, before trying out other solutions, make sure to get the basics right.

Ensure that the ringer key isn’t set on Silent. Move the ringer key forward so that the orange sign is hidden.

Side Note:

• Be sure to clean your receivers and speakers as dust or tiny particles of debris might have sneaked inside.
• If you find the speaker/ receiver dirty, make sure to clean its opening with a small, soft-bristled brush.
• If the problem continues, remove the screen protector and case from your device. Due to the lack of precise cutouts, some screen guards and cases tend to block speakers/microphones.

Read – How to fix “Not Enough Storage” Issue on iPhone and iPad

Ensure That “Do Not Disturb” is Off

When Do Not Disturb is enabled, calls, alerts, and notifications are silenced when your device is locked. Besides, a crescent moon appears in the status bar, confirming that DND is enabled.

Make sure to disable DND (if you had activated it earlier and forgot to turn it off later) as it might be playing the spoilsport. To do so, swipe down from the top right corner of the screen or swipe up from the bottom to access the Control Center. After that, hit the DND icon to turn it off.

Force Restart your iPhone/iPad

Force restart (aka hard reset) is a trusted basic solution that often proves to be quite handy in fixing issues like black screen of death and the charging problem. So, we are going to try it out as well.

On iPad with Home Button and iPhone 6s or earlier: Press and hold the home button and power button at once.

On iPad without Home Button and iPhone 8/8 Plus or later: Press the volume up button. Then, quickly press the volume down button. After that, make sure to hold down the power button until the Apple logo appears.

On iPhone 7/7 Plus: Press and hold the side button and volume down button at one go until you see the Apple logo.

Side Note:

• In what could seem to be weird to many, a peculiar issue called “Loop Disease” is quite prevalent on Phone 7/7 Plus. So, how would you come to know if your iPhone is faced with this weird issue?
• Well, just in case the Loud Speaker icon doesn’t appear while making calls or if you can’t record audio during video recording/voice memo or if Siri isn’t working at all on your iPhone 7 or 7 Plus, your device may be in grip of Loop Disease.
• Do note that it’s a hardware issue, which can be resolved by replacing the Audio IC on the iPhone.

Reset All Settings

Tough situations call for stringent solutions. So, if you are still unable to fix the audio issue on your iPhone or iPad, it’s time to go for factory reset.

Bear in mind, it will clean up all the existing settings along with Wi-Fi passwords, and VPN. However, all of your photos, videos, music, and other data will remain secure.

Head over to Settings app on your iPhone or iPad > General > Reset > Reset All Settings. Now, enter your device passcode and confirm.

Update Software on Your iPhone and iPad

Software Update has always been pretty reliable in fixing weird issues that seem to crop up out of nowhere. If none of the above-mentioned solutions have worked in resolving the audio issues on your iPad/iPhone, a bug may be at the core of the problem.

So, make sure to update your device to the latest version. Go to Settings app > General > Software Update. Now, download and install the latest version of iOS or iPadOS.

Bonus Tip: iPhone Rings once and turns Silent

If you are using iPhone X, XR or above (any iPhone with a Face ID), and if your device rings once or twice and turns silent, that’s not really an issue, that is basically a smart setting. If you are holding the iPhone in your hand and it manages to recognize your face and turn silent. If you do not like this feature, head over to Settings – Face ID & Passcode and turn off the Attention Aware feature and it will keep on ringing until you turn it off.

What If Nothing Works? Contact a Trusted iPhone/iPad Repair Centre

Just in case, the problem continues to raise its head even after the software update, chances are pretty high that there could be some hardware issues. In such a situation, contacting a trusted iPhone/iPad repair centre is the way to go.

With an excellent track record, Rapid Repair has become a sort of go-to repair centre for iPhone and iPad. Contact us to help you fix your device at a reasonable cost.

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