Why Are We Go-To Place For iPhone, iPad, MacBook, iWatch Repair: Here Are Top Customers Reviews
Excellent, amazing, awesome—these are some adjectives most of our customers use to describe us. One of our dear customers went a step further and compared us to Power Rangers. Don’t believe us? Well, it is out there on our review page, among many other happy customers’ reviews, for all to see. Satisfied customers and their faith in us make us what we are today—a leading brand in Apple and OnePlus device repair services in India.
At Rapid Repair, we understand how tough it is for anyone to hand over their damaged or malfunctioning device such as an iPhone, iPad or Apple Watch to a repair centre that might be kilometres away from your location. How do you trust the iPhone repair centre to do it’s job? How can you be assured of quality repair work? How do you know we are good?
Well, why not hear it from our customers.
Why is Rapid Repair the go-to place for iPhone, MacBook, iPad, iWatch repair: Hear our customers speak
We have picked some of recent customer reviews in which they talk about why they love our repair service. From top-notch service, highlevels of customer satisfaction and solid trust, let us hear it right from the horses’ mouth. Here is why they love us.
The best (free) outstation pick and drop service
Once your gadget starts to malfunction or has suffered damage, the first thought that pops in your mind is – how can I reach a trustable repair centre. With several states being in and out of the pandemic-induced lockdown phase since 2020, your biggest worry is “how to get my malfunctioning iPhone or Macbook or iPad or iWatch to a good repair service centre”.If you are living away from the main metros, your problem gets worse. Well, there is good news. Rapid Repair offers one of the best pick-up-and-drop-services in India. With the help of our logistics partners, we are able to offer free pick and drop service almost everywhere in India.
Our customer Mallika Nawal agrees that it was not easy to find a credible iPhone repair service. “My iPhone had ghost touch problem and I was grappling with the idea of buying a new phone…when we tried to find a place here in Jammu that could repair the phone. No one could (something about iPhones trip people off). Then I came across Rapid Repair.” She sent her precious device to our lab in Gurugram all the way from Jammu, andthat too without any trouble.
“The courier charges were free. AND IT WAS PICKED UP FROM MY HOME. I only packed it,” says her review of Rapid Repair’s service. We ensured asmooth delivery of her iPhone to our lab and back to her place after the repair, adding a happy customer who thinks we are as awesome as Power Rangers to our ever-growing client base.
Fastest iPhone repair service in town
Your device belongs to you and that’s where it should stay, except for the few hours when you send it to us for repair. Agree? This is why we put extra effort into ensuring that your device is repaired as soon as possible. Recently, Snehashis Sah was pleasantly surprised when we finished his iPhone repair in record time. “In less than 2 hours, the battery and the screen (of his phone) were changed, at an affordable price. My phone was completely smashed and these wonderful people brought it back to life!” wrote Snehashis in his review of Rapid Repair, making us just as happy. Though a few-hour deadline is for customers based in Delhi-NCR, we resolve complaints of outstation clients just as promptly, keeping aside the transit time.
Taking e-waste recycling seriously
Rapid Repair is an EPR (Extended Producer Responsibility) certified repair store; and that’s no mean feat. To us, managing or recycling electronic waste is just as important as delivering excellent service. Mobile devices and their components, irrespective of the brand, can cause a lot of radiation and harm if dispose doff improperly—like if thrown in a bin or sold to some random mobile store that is not EPR certified.
If you are someone who cares about the environment and does not want ewaste to be thrown out irresponsibly, here is one review that you must read.
A recent customer, Payel Mukherjee, was pleased with our efficient repair work, lifetime warranty on the repair done, prompt customer service, pick up and drop facility and mindfulness in providing her with a spare phone till her iPhone was fixed. But what made her most happy was our commitment to saving the planet. “I was happy to know they totally take care of their e-waste and don’t dump the e-waste anywhere like most local market shops do and pollute the environment. They do recycle the e-waste in a responsible manner and are EPR certified!!!” Yes, she said that in her review of us.
Lifetime warranty even when you are out of warranty:
Rapid Repair prides itself on delivering quality repair work and with good reason. We work with a team of experienced technicians who have advanced Level 4 repair skills for iPhone, Apple Watch, iPad and MacBook. They work with state-of-the-art diagnostic and repair tools that can be only be found in the best repair centres. Simply put, we only have pros on our team. Whether it is fixing part replacement issues like battery or screen replacement, or complex hardware issues like device dead, water damage, stuck at Apple logo, loop disease etc., our tech team knows exactly what to do.
That is exactly why we have the confindence to offer you a lifetime warranty on selective services–something that you are unlikely to get at any local repair centre.
Here is what a pleasantly surprised, and yet happy customer – Kranti Kumar Chhetri- had to say about us in his review: “Professional folks, sorted the issue that I had with the (Apple) Watch to my satisfaction. Recommended above any other local repair shop, even (over) the official Apple (service centre) if you are out of warranty.”
Professional and transparent, always:
Customer trust and satisfaction are the cornerstones of our brand. As part of our standard operating procedure, we ensure that the customer is kept in the loop of things regarding his or her device at all levels. From diagnosing the problem and deciding the course of action to doing the job, we keep you posted at every step.We even share real-time photos and videos of the work being done, ensuring absolute transparency.
For things that need your approval, such as resetting the device or replacing a part, we do not go ahead until you give us a green signal. This practice is followed irrespective of the customer location and availability. Even if it is an outstation job, we maintain complete professionalism and follow the process to the T.
When Bulandshahr-based Saumya Chhabra’s Apple Watch’s screen broke during the nationwide lockdown, she decided to give Rapid Repair a try and got her device picked up by our logistics partner; she received her watch in the prime condition a few days later, delivered to her doorstep. Happy with the prompt and efficient service, her Rapid Repair review said: “The services they provide are very satisfactory and the best thing is they are easily reachable and keep us posted with whatever they are doing with the device and seek your permission to proceed further. They are very transparent with their services.”
Reasonably priced because your money matters:
The sheer cost of repairing an Apple device at an Apple authorised service centre can put off anyone. And yet, approaching a random, local mobile repair shop is also not an option either as inexperienced handling of your device can cause more harm than help. Rapid Repair offers a solution that most customers cannot refuse– reasonably priced repair service for iPhone, Macbook, iPad, iWatch and One Plus smartphones, top notch quality of repairs and genuine spare parts.
Here is our customer vouching for us on the same. Amit Dutt Sharma, wrote in his review of us, “Excellent work, quick turnaround, transparency and reasonable charges. Staying outside NCR, I had an iPad dead from last one year. These guys got it picked, repaired and delivered in a week’s time. I evaluated a couple of other service centres before them and none of them had the confidence they could repair or quoted charges half of a new device.”
Are you ready to give us a shot?
If there is one thing we pride ourselves on more than the impeccable quality of our work and honest prices, then that’s the trust and confidence our customers have in us. We would love to count you among our happy customers. Try us the next time you have an issue with your device. We promise zero regrets! Want to read more customer reviews, click here. Want to give us a call, click here.