Top Issues with OnePlus 7 and 7 Pro Their Possible Solutions
Equipped with high-end specs, the OnePlus 7 and 7 Pro are true flagship killers when you take into account the reasonable price points. Moreover, the power-packed smartphones have also lived up to the expectation in terms of performance. That said, several users of OnePlus 7 and 7 Pro have taken to various forums to report some annoying issues with their devices. If your device has also been throwing up some problems, we are here to talk about them and also offer pro tips to sort out some of these issues.
Terrible Phantom Touch Issues
Probably the most-discussed OnePlus 7/7 Pro problem is the “Phantom Touch” issue. According to several users, OnePlus smartphones start registering touch inputs randomly. The touch issues have not only proved to be a nightmare, but also made the devices very hard to use.
Due to phantom touch issues, users are unable to input text and also find it difficult to browse the web. Not to mention, it has even brought messaging to a halt.
As for solutions to fix the phantom touch issues on OnePlus 7 and 7 Pro, we would suggest you clean up your device and restore it as new. At times, it’s that cluttered storage that tends to create several major issues, including sluggishness and touch-related problems.
Once you have backed up your device, go to Settings > System > Reset options > Erase all data. Now, tap on RESET PHONE and hit ERASE EVERYTHING. Once your device has been reset, restore your data. Make sure to ignore the files that you no longer need.
If that doesn’t help, the problem is most likely with the display itself, and you should contact a trusted OnePlus repair centre to get your device repaired as the screen will have to be replaced in this case.
Problematic Pop-Up Camera
With an ardent desire to offer an edge-to-edge display aka the notch-less screen, smartphone makers have been trying all means and ways to fit the selfie camera without making the display look ugly. Fitting a motorised pop-up selfie camera is just yet another attempt to achieve a completely bezel-free display.
While the motorised pop-up camera on the OnePlus 7 Pro is pretty good, there has always been a question mark on its durability right from the outset. And guess what, going by a number of serious complaints, the doubt has now become a reality.
Some OnePlus 7 Pro users have said that the pop-up selfie camera takes a very long time to trigger, while others have reported that the camera seems to get stuck mid-way and simply doesn’t appear to work at times.
From what we can tell based on the hands-on experience that we have had with the OnePlus 7 Pro devices, the ill-functioning of the motorised pop-up camera could be due to a hardware related problem. Thus, the only way to fix the selfie camera of the OnePlus 7 Pro is to get it replaced.
Faint High Pitched Interference Noise in the Earpiece
Another major OnePlus 7/7 Pro issue that has been reported by quite a few users is the faint high-pitched interference noise in the earpiece. According to users, the problem mostly crops up while they are on a call.
Though we can’t rule out the possibility of the hardware issue, we would first recommend you to restart your smartphone. If a simple reboot is unable to fix the high-pitched interference noise in the earpiece issue, take a backup and restore the device back to factory defaults. If that doesn’t help, it would be apt to take your device to a reliable repair centre. The problem can be with either the ear speaker or the network antenna section.
There you go! So, these were the OnePlus 7/7 Pro common issues. Unfortunately, in a lot of cases, there are no easy DIY solutions, and you can try to restart or reset your device to see if the issue is resolved or not. If it doesn’t work, it would be wise to visit a trusted repair centre at the earliest. With several years of experience and backed by supertechies having unmatched hands-on expertise, Rapid Repair is a well-known OnePlus repair centre. Offering top-notch repair at a cost-effective price point is what differentiates us from the rest.