How to Fix Apple App Store Not Working on Mac

Even though Apple frequently releases software updates for macOS (just the way it does for iOS and watchOS), the operating system keeps throwing weird issues in the wind that sometimes leave you scratching your head wondering what’s gone wrong. Apple App Store not working issue on Mac is one such example.

But fret not, as in this detailed troubleshooting guide, we have come up with some viable solutions to fix Mac App Store issues. So, if you are unable to download apps on your Mac or find the macOS App Store too problematic, try out these tips to get rid of the issue.

Image credit: Apple

Force Quit the App Store and Relaunch It

Force quitting often sorts out freezing or crashing apps. So, if the Mac App Store is crashing randomly or seems to get frozen, force quit the app. Simply right-click on the App Store icon choose Quit App. Or click on the Apple menu at the top right corner of the screen and choose Force Quit. Now, select App Store and hit Force Quit.

(Image Credit: Apple Toolbox)

Check Internet Connection

If the issue persists even after the force quit, check the internet connection. Turn off Wi-Fi and then restart your Mac. Once your Mac has restarted, turn on Wi-Fi. Now, launch the App Store and try to download any app to see if the problem is gone. Check your internet speed to ensure you have a good connection, as App store needs a stable connection to work and download apps properly, specially Apps large in size.

Ensure that Apple’s Systems Are Running

When Apple’s systems face an outage, several core functionalities such as downloading and installing apps come to a halt. So, make sure to check out if Apple’s systems are up and running. If they are down, wait for some time until the outage gets sorted.

Head over to the system status page and then check if the circle right next to Mac App Store is green. If it is not, then Apple’s system is going through an outage. If any service is Red, it means the service is down and we need to wait for it to be again to use it.

Make Sure Mac App Store is Not Restricted

You or someone else may have mistakenly restricted Mac App Store and forgotten to remove the restriction. If that’s the case, be sure the macOS App Store is not limited to using Screen Time. Launch System Preferences and choose Screen Time.

Now, click on Content and Privacy in the sidebar and choose the Apps tab. Next, click on Options at the bottom left corner of the screen and then ensure that the Mac App Store is not unrestricted.

Sign Out of Apple ID and Sign Back In

If the Mac App Store still remains dysfunctional, try to sign out of your Apple ID and sign back in. Often, a fresh sign-in process does the trick in fixing miscellaneous issues.

Image credit: Apple

Click on the Apple menu and select System Preferences. After that, click on Apple ID and select Overview in the sidebar. Next, click on Sign Out. Now, go through the onscreen instructions for copying and downloading your data stored in iCloud. Next up, follow the same steps to sign back in.

Update Your Mac

No solution as of yet? Bother not, as the latest software update could well be the answer to your problem. With every latest update, Apple introduces a bundle of bug fixes, changes, and performance enhancements.

Hence, the easiest way to keep your Mac away from the miscellaneous issues is to update the software frequently. Hopefully, it will fix the “Apple App Store not working” issue on your Mac. Open System Preferences app on your Mac and then select the Software Update. Now, download and install the update by following the usual process.

Bottom Line:

Having successfully resolved the Mac App Store not working issue on numerous occasions at Rapid Repair – an eminent Apple device repair centre, we can vouch for the above-mentioned solutions to get the job done for you. There are several other reasons why App Store might not connect like issues with the library files, certificates, or even the firewall may be blocking connections to App Store. In such cases, it is a little difficult to fix them using DIY solutions and need an expert to fix them, in which case we are always here to help you.

Known to sort out both hardware and software issues with unmatched proficiency, Rapid Repair is always here to provide you with the best repair work at a cost-effective price. So, reach out to us in order to resolve any problem.

What is the Genuine Battery Message Alert on iPhone? All You Need to Know

Just like any other manmade product, built-in lithium-ion batteries in an iPhone have a limited lifespan. Eventually, they get worn out and stop delivering peak performance, resulting in random rebooting and unexpected battery drain issues. Not just that, worn-out batteries may also cause the iPhone to overheat.

Once you get your battery changed from a non-Authorized Apple service centre, Apple starts showing a Genuine battery message alert on selected iPhone models. If you are getting an alert on your iPhone about the genuine battery message and wondering what it is, this guide is for you.

Image credit: Apple

Why is Genuine/Important Message Alert Appearing on Your iPhone?

Apple has always been exceptionally concerned about using high-quality parts in its devices. It’s no secret that the Cupertino-based company wants to have complete control of its devices, which leaves very little room for an independent repair. While this behaviour can easily be referred to as the classic “Money Digging” tactic with which Apple is famously associated, we have always admired the tech giant for taking extra measures to prevent users from falling prey to non-genuine parts.

In this case, however, Apple has decided to show this message if the battery is not changed by an authorized Apple Service Center, and even if the battery is a genuine OEM battery of the same quality as the one Apple uses. Forget OEM battery, if you take 2 brand new iPhone XR, for example, and swap the batteries of the 2 phones on your own, you will start getting this message on BOTH the devices. The message is not an indication on the quality of the battery or the type. If simply indicates that the serial number of the replaced battery does not matches the serial number stored in the settings of the device. When an Authorized Service Center puts in a new battery, they use a special software to calibrate the new serial number so that your iPhone starts recognizing this replacement battery as its own. Since this software is not available with anyone else but Apple, this message is something one has to live with, whenever the battery is replaced in certain models of iPhone.

On which iPhones does the Important Battery Alert Appear?

The genuine battery alert appears on iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, 11 Pro, 11 Pro Max, iPhone SE 2, iPhone 12, 12 mini, 12 Pro, and 12 Pro Max. To be more precise, the battery health shows up only on the 2018 iPhone models and higher ones.

The alert reads, “Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.”

You may also see an additional message stating that “Apple has updated the device information for this iPhone.” It means that the tech giant has updated the device information for your iPhone for safety analysis and service needs.

How Long does the Genuine Battery Alert Exist on Your iPhone?

As soon as Apple detects the use of non-genuine battery parts on your iPhone, it shows up the important battery message right on the lock screen as a clear warning. The message stays on the lock screen for the first 4 days and in the Settings for 15 days.

After that, you can head over to Settings > Battery > Battery Health to check the battery alert.

Does This Message Affects Your Ability to Use the  iPhone?

No. Apple clearly states that the “Important battery message” doesn’t affect your ability to use your iPhone. As mentioned above, the alert is just to inform you that the replaced battery is not recognized by the iPhone. It has absolutely no bearing on the performance of the battery. The only drawback is that the battery health is not visible in the Settings directly but can be checked via 3rd party Apps and software.

Bottom Line:

Widely recognized as one of the most trusted iPhone repair centres across India, Rapid Repair has always been a strong proponent of genuine parts. Considering how crucial a role the battery plays in helping a smartphone (or for that matter any device) deliver peak performance, it can be worrying for some people that the iPhone will display this kind of a message post battery replacement. Rest assured, the battery used by us is of the highest quality, we use only genuine OEM parts, and comes with 1 year warranty on performance and are stress tested post installation. The message or the battery health not being displayed has absolutely no bearing on the performance of the battery and once we replace the battery, you can use it like it was a new iPhone without any worry.

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