Display Issues Archives

OnePlus made headlines around the world with its flagship-esque devices that were available in affordable prices. While a lot of people still put OnePlus in the “flagship killer” category, the company forayed into the high-end category truly with the launch of their OnePlus 8 Pro. It was a significant bump over OnePlus 8 and sported a refreshing AMOLED screen with a 120Hz refresh rate.

The phone placed OnePlus along the likes of Samsung and Apple when it comes to smartphones in the premium end of the spectrum. However, just like any other phone, OnePlus 8 Pro has its fair share of bugs and issues as well. With the screen being the highlight of the device, OnePlus 8 Pro display issues plagues users the most. Here, we’ve compiled a list of some of the most common OnePlus 8 Pro display problems users face and some tips to solve them as well.

Dark Bar Across Selfie Camera

One of the major OnePlus 8 Pro display issues that many users have complained about is a dark bar across the selfie camera. It mostly crops up in less bright scenarios, especially when dealing with grey backgrounds.

Image credit: OnePlus Community

The presence of a dark bar across the selfie camera has raised concerns about the serious screen damage. Some wild reports have also suggested that the issue could be due to the defective front camera.

Screen Retention/Burn-In/Ghosting

There is no doubt that the OLED (Organic Light-Emitting Diode) display is more power-efficient and provides an immersive viewing experience. That is the reason why it’s got such a huge demand. However, it is not without flaws.

The OLED display in OnePlus 8 Pro is unable to hold the burn-in issue at bay. For those uninitiated, it is image retention which is caused by the uneven degradation of the pixels.

Though you shouldn’t worry about the ghosting problem as it’s normal behavior, make sure to avoid leaving the screen on a static image for long periods of time to prevent this issue. When not in use, be sure to lock the phone.

Green/Purple Tint

The green tint issue in OnePlus 8 Pro can be noticed in lower brightness, has also been reported by several users. Whenever a user tries to invert colors, the display shows weird looking green/purple tints on the screen. It puts the whole purpose of inverting colors on the backburner.

Image credit: 91Mobiles

User who have faced the OnePlus 8 Pro green tint issue have reported that turning off DC Dimming temporarily solves the problem. For those unfamiliar with it, DC Dimming is designed to neutralize the display and also decreases the voltage being delivered to the pixels.

To turn it off, head into Settings> Utilities > OnePlus Laboratory. Then, turn off the toggle for DC Dimming.

Image credit: Smartprix

Black Crush

Last but not the least, black crush is yet another OnePlus 8 Pro display issue that is widely prevalent on OnePlus 8 Pro devices. It is said to be triggered during darker scenes when watching videos or scrolling through dark backgrounds. It is so intrusive at times that it hurts the whole media watching experience.

Image credit: OnePlus Community

Read Also – OnePlus 7T: Common Problems and How You Can Fix Them

Touchscreen Lag

Many users have experienced that when the refresh rate and resolution of their OnePlus 8 Pro is kept at 120Hz and Quad HD, there is a noticeable lag in the touchscreen and ghost touches as well. This phenomenon becomes more prevalent while using the keyboard.

Reducing the display resolution is a quick fix to solve this issue but isn’t ideal as it prevents users from getting the most out of the superb display. Some users have noticed that disabling the “Three-finger screenshot” does the trick as well.

What Are the Solutions to Troubleshoot OnePlus 8 Pro Display Problems?

Though the above-mentioned issues might give you an indication that its always the screen which is defective, we won’t completely rule out the possibility of a software glitch.

Update Software

As software updates often come with a host of performance improvements and bug fixes, the OnePlus 8 Pro display issues can be fixed with the latest update and we would recommend you update your device first.

To download and install the latest version of OxygenOS on your OnePlus 8 Pro, head over to Settings > System > System Updates. Now, download and install the latest version of OxygenOS on your device as usual.

Factory Reset

Keep a back up of data and important files before resetting your device.

If your phone is on, you can go to Settings > System > Reset > Erase all data to factory reset the phone.

If your phone is off, press and hold the power button and volume down key together until the phone vibrates. Use the volume keys to navigate up and down in the Android Recovery screen and the power button to select something. Go to the “Wipe data and cache” option and choose “Erase everything” to factory reset the device.

Clean the Screen

While it’s not a solution per se, we would also recommend you to clean the screen, ensuring there is no pileup of smudge. Believe it or not, dust tends to sneak into ports, speakers, and other areas like the front camera, and microphones with ease. So, be sure it’s not creating problems for the display.

Even though most screen protectors claim to be dust resistant, not all of them are able to do what they advertise. Thus, if you find your screen guard incapable, replace it with a better one.

Contact the Repair Centre If Software Update Fails to Resolve the Display Issues on Your OnePlus 8 Pro

In some cases, the OnePlus 8 Pro display issue can’t be solved with software updates or factory resetting the device and it could be that the screen of your OnePlus 8 Pro is defective. In such cases, you might need to get the screen repaired or replaced by a trusted OnePlus smartphone repair centre near you.

Rapid Repair is one of the most trusted repair centres for OnePlus 8 Pro and other OnePlus devices. Our team of experienced super-techies are capable of fixing anything at a reasonable cost and make it look like new. We use genuine parts only and you can be sure of our service as we provide a guarantee as well. If you are facing any issues with your OnePlus 8 Pro, display related or otherwise, contact us and other delivery partner will be at your doorstep to pick up the device and return it back to you once it’s fixed.

Apple iPads have long been the gold standard for tablets. Be it their standard iPad, iPad Mini, iPad Air or the focus of this article, which is iPad Pro, all are packed with ingenious craftsmanship and premium features that beat their competition in the respective price segments.

While the iPad Pro is known for a fantastic retina display and top of the line cameras, it is also prone to common issues like the iPad touch screen not working at times. A lot of users have faced this issue where the bottom of their iPad screen is not working properly and seems to be unresponsive to any kind of touch or other activity. In this blog, we’ll cover some useful tips which you can employ to fix the iPad Pro touch screen unresponsive issue on your own.

So, What Could Be the Cause Behind the Unresponsive Issue on Your iPad Pro?

While it can be a cause of concern to find your precious iPad not responding to any touches, don’t start panicking or send a scathing email to the Apple support service. What you should do instead is look for problems yourself that could be making your iPad Pro screen unresponsive.

There can be more than one reason behind the unresponsive touch issue. For instance, it could be due to the faulty screen guard or damaged screen. An issue with the touch IC of the motherboard or problem with the daughterboard in case you have a 12.9” 1st Gen iPad Pro could be the reason as well. That’s not all, even software related problems can cause the touch to be unresponsive at times.

Therefore, we are going to delve into the issue from various perspectives and offer solutions accordingly.

Force Restart/Hard Reset Your iPad Pro

Hard reset aka force restart can fix several common issues like the black screen of death, app crashing or even random screen freezing. That is the reason why we often mention it in our troubleshooting guides.

Guess what, we have included force restart in this guide as well. So, make sure to try it out first before moving onto other solutions.

Force Restart iPad Pro with Face ID: Press and quickly release the volume up button. Then, press and quickly release the volume down button. After that, press and hold the power button until the Apple logo shows up on the screen.

Force Restart iPad Pro with Home Button: Press and hold the home button and power button simultaneously until you see the Apple logo on the screen.

Once your iPad has rebooted, check out if the screen has started to behave normally. If it has, you are good to go.

Clean the Screen/Remove Screen Protector

If the force restart hasn’t fixed the unresponsive touch of your iPad Pro, simply try and clean the screen. Many times, dust and tiny particles of debris can pile up under the screen protector and become problematic. They not only make the screen sluggish, but also reduce the clarity.

So, ensure that the screen guard is free from any dust and smudge. If that doesn’t help, try removing the screen protector as it might also be creating a problem. Especially if the screen protector is cracked or coming off the edges after being in use for a long time. Furthermore, any improper contact between the actual screen and screen protector can also cause touch related issues.

Update the Unresponsive Screen/Delete the Unresponsive Apps and Reinstall Them

If your iPad Pro touch becomes unresponsive inside an app, chances are pretty high that the app might be at fault. And in this case, you should update the app to fix the issue. To do it, open the App Store on your iPad > Profile. Now, find the problematic app and update it as usual.

If the software update doesn’t sort out the sluggish Retina display of your iPad or if there is no update available for the specific app, try to delete the app and reinstall it. This way, you will be able to get rid of all the clutter related to the app and install the latest version of the same.

Turn on Touch Accommodations

One of the fixes that a lot of users have tried and were successful with is enabling Touch Accommodations in the settings. This seems to solve the random unresponsive touch screen issues in several iPad Pros. Here’s how you can do it for your device:

For iPadOS 13 or later: Go to Settings > Accessibility > Touch Accommodations > and then turn on “Touch Accommodations”

For iPadOS 12 or earlier: Go to Settings > General > Accessibility > Touch Accommodations > and then turn on “Touch Accommodations”

No other steps are required and just turning on the feature can solve the issue, which makes it worth a try.

Update the Software

If the 12.9″ retina display still becomes unresponsive randomly, check if you are using the latest version of iOS/iPadOS on your device. The reason why we recommend you to go for the latest version of iOS/iPadOS is that Apple often releases software updates with several bug fixes and performance enhancements.

So, never fail to keep your iPad updated to the latest version. To do so, fire up the Settings app on your device and choose General. Now, select Software Update and then download/install the update.

Restore Your iPad Pro as New Using Finder/iTunes

In most cases, the software update should fix the unresponsive screen. However, if you are already at the latest available version or if you are facing the issue even after updating the device, you can try to restore your iPad Pro to factory defaults.

Bear in mind that it will delete all the existing data including apps and media. So, make sure you have fully backed up your iPad before going for this radical solution.

It’s worth keeping in mind that if you have a Mac running macOS Catalina, you will need to use Finder to restore your iPad. And if your Mac is running macOS Mojave or earlier or Windows PC, you need to use iTunes to restore the iPadOS device.

Simply connect your iPad Pro to your computer and launch iTunes/Finder. After that, select the device and hit Restore iPad. Then confirm that you want to restore the device.

No Respite Yet? Faulty Screen/Digitizer

If you have reached thus far, it’s time to look at the issue from the hardware perspective. Had it been related to software, the problem could have been resolved after the software update or the restore action.

There is a handy app called “Tool Checker” which works efficiently in identifying which section of the screen is unresponsive. As it’s available for free, you don’t need to spend any bucks to use it.

If the screen is not responding at specific points, it’s a clear indication that the display is at fault.

Contact iPad Repair Centre

Issues like the iPad Pro screen becoming unresponsive or the iPad touch screen not working when charging is quite common and is often discussed on various Apple forums online. Though the main cause behind the issue is yet to be found, it doesn’t mean that you can’t fix it.

While the above is a comprehensive list of remedies that you can perform yourself to fix your iPad Pro touch screen not working problem, you might need extra help at times. If the above hacks don’t work, then the problem most likely lies with the hardware and can be a cause for concern.

In that case, you should contact your nearest Apple Service Centre or a trusted repair centre like Rapid Repair to get your tablet looked at. The iPad Pro contains a motherboard as well as a daughterboard which increases its complexity. The component called Touch IC, present in the motherboard, is responsible for the touch functionality of the iPad and could be the main offender.

Luckily, Rapid Repair can sort it out for you, as a trusted service centre for Apple devices. We are known for our team of expert professionals who can fix your iPad Pro quickly and at an affordable price.

Tag: Display Issues

OnePlus 8 Pro Display Issues and Their Possible Solutions