What is Flexgate Issue with MacBook Pro Display and How to Fix It?

Did you know? The seamless integration of hardware and software is what puts MacBook Pro ahead of the curve. Though the device excels in delivering a top-notch experience, it has had its own share of issues including display problems with several MacBook Pro models that has proved to be a nightmare for a large number of users. Flexgate is the term used to describe a display problem with certain models of MacBook Pro caused by a faulty Flex cable. Once the problem was diagnosed and public, the netizens were quick to dub it as Flexgate, as soon as the flex cable was identified as the main source of the problem. To resolve a MacBook pro flexgate issue, you must understand what the problem is before getting into the depth of things.

A Detailed Guide Just For You – With 2022 Updates

Noting how prevalent the problem has become, we have created a detailed guide about the Flexgate issue with MacBook Pro display and its possible solution. So, if you are facing the same issue, read on to discover the ways to get rid of this MacBook Pro display problem.

What is the Possible Cause of the Flexgate Issue?

Before getting into the heart of the flexgate problem with MacBook Pro display, it would be apt to pinpoint the possible cause. Though most modern versions of the MacBook pro contain 2mm longer display cables to get rid of this problem, some might still come up with technical snags due to thin and faulty cables. The affected MacBook models use thin and weak display flex cables. As the flex cables are loosely wrapped around the display controller board, they are pulled tight every time you open and close the lid of the device creating room for an easy MacBook pro flexgate issue to pop up any moment.

In such a scenario, the backlight cable usually breaks first, which results in various backlighting issues. It is also responsible for the complete failure of the display at times.

Which MacBook Pro Models are Affected?

Apple launched a redesigned MacBook Pro with an all-new flex cable in 2016. Therefore, the Flexgate issue appears to impact any 13 or 15-inch ‌MacBook Pro‌ model manufactured in 2016 and 2017 (sold between October 2016 and February 2018). Going by several reports, it has mostly impacted Touch Bar models. But last year, Apple installed additional silicone protection to solve their jamming issues and whether it really works or not needs to be seen or asked from people who’ve made recent purchases and yet require MacBook pro flexgate repair experts to attend to their new device.

Image credit: Apple Support Community

If the display backlight shows vertical bright areas at the bottom of the screen occasionally/consistently or there are large vertical bars on the display or if the display completely stops working, there is a strong chance that your MacBook Pro is affected by the Flexgate problem.

Apple Backlight Repair Program

As is always the case, Apple has taken note of the flexgate issue with the display once it was out in the public and reported by a lot of affected users, and launched the backlight repair program to service the affected notebook free of charge.

The tech giant has listed out the following eligible MacBook Pro models:

  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Two Thunderbolt 3 Ports)

Find Out If Your MacBook Pro is Eligible for Apple Backlight Repair Program

You can easily find out whether or not your MacBook is eligible for the backlight repair program. All you need to do is click on the Apple menu and choose About This Mac.

Now, check out the details of your notebook to know if it is eligible. If it is, make sure to back up your entire data before contacting Apple for the free service.

What If Your Affected MacBook Pro or Air is Not Eligible for the Repair Program?

Though Apple has been pretty quick in identifying the affected MacBook Pro models, we will not rule out the possibility of more devices being impacted by these issues.

Even though Apple did make the essential changes to solve the flexgate MacBook Pro 2017/2016 issue, we have come across some 2017/2018 models that might also be affected by this problem and not covered under the free repair program. Fortunately, older MacBook Pro models are not affected by this issue as they come with a more durable wire which has been routed through the hinge and not around it. Thus, it is more equipped to resist stress.

What if your affected MacBook Air or Pro is not eligible for the Apple repair program? In this scenario, you should contact a MacBook repair Centre to get the notebook fixed or call for a MacBook pro flexgate repair expert near you.

Apple Extended Backlight Repair Program For 13-Inch MacBook Pro

If your MacBook flexgate issue keeps flaring up every now and then you might want to remember or revisit the announcement Apple made in January last year where it claimed to have extended the backlight repair program for the 13-inch MacBook pro.

For other versions and MacBook devices, you can contact Rapid Repair – known for offering fast and cost-effective solutions. Rapid Repair has become a kind of go-to platform for fixing MacBook. What sets us apart from the rest, is our ability to sort out both complex hardware and software issues. So, contact us if you want to resolve the display issues of your MacBook Pro at the earliest.

For MacBook flexgate repair experts or anything extravagant for your device – contact today to book an early appointment.

MacBook Pro Touch Bar Disappeared

The MacBook Pro Touch Bar was a sensation when it was first introduced. It was an interactive digital strip that sat on top of the keyboard and provided functions based on the app or software a person is using. While it turned heads and increased the productivity of users, the touch bar isn’t immune to issues of its own.

A lot of users have reported issues with their Touch Bar ever since they updated their operating system to macOS Big Sur. If your Touch Bar suddenly seems to be behaving weird and unresponsive or freezing too often, and you’re trying to find something on “MacBook Pro Touch Bar disappeared”, then this article might have some answers for you. But before looking for solutions on how to turn on Touch Bar on MacBook Pro, let’s take a look at why your MacBook Pro Touch Bar is not turning on.

Why MacBook Pro Touch Bar Disappeared?

There can be several reasons why the MacBook Touch Bar is disappeared or why the Touch Bar is not showing up for some apps. Some of the common reasons are:

  • Application malfunction
  • Memory, CPU, and storage are being used heavily
  • Software glitches
  • Hardware issues
  • Water damage
  • macOS not updated

Some of these issues can be fixed at home while for reasons like hardware or water damage, you might want to contact a professional.

How to Fix MacBook Pro Touch Bar Missing?

One of the biggest reasons for the Touch Bar off on your MacBook Pro is the presence of older software. Update your system to the latest OS version as soon as it is available to see if the issue has been fixed.

Reboot your MacBook

Restarting your MacBook should be the first step you do no matter what issue you are facing with the laptop. Minor issues can occur due to bugs or software glitches that can be solved simply by restarting the device.

You can restart the laptop by heading to the Apple menu or holding down the command button while pressing the power button. Do note that this process will trigger a force restart that can cause you to lose unsaved changes. So process with caution.

Refresh the Touch Bar

You can refresh the Touch Bar through the activity monitor. The activity monitor shows all the processes currently running on your system. You can access it by going to the Utilities tab in the Applications menu. Open the Activity Monitor, search for “Touch Bar Agent” and then Force Quit the process to refresh it.

Refresh the Control Strip

Sometimes it can happen that the MacBook Pro Touch Bar options have disappeared from the control strip. You can refresh the whole control strip to see if its fixes the issue and the options appear again. Open the Terminal app and type the command “killall ControlStrip” without the quotes and hit Return. The touch bar should be visible now.

Reset the Touch Bar on MacBook Pro

Resetting the Touch Bar is a simple process but can fix the disappearing issue quickly. All you have to do is open Terminal and run the commands “sudo pkill TouchBarServer;” and “sudo killall “ControlStrip”;” without the quotes. It might ask you for the system password but after entering it, the service should restart and the Touch Bar would appear once again.

Reset the SMC of your MacBook Pro

Resetting the SMC is needed only if you have an Intel model. Follow these steps to reset the SMC:

  1. Turn off the Mac.
  2. Press and hold the Option + Control + Shift keys for a few seconds. The device might turn on at this stage.
  3. Keep holding the keys while pressing the Power button simultaneously. This would turn off your laptop if it turned back on.
  4. Hold the four buttons for roughly 7 seconds and then release them.
  5. The SMC is now reset. You can now Turn On the Mac to see if the issue is fixed.

Finally, Contact a MacBook Repair Centre

If none of the fixes stated above work for you, it is best to seek professional help. Remember that hardware issues and water damage can also cause the MacBook Pro Touch Bar to disappear. In such circumstances, you should take the laptop to the nearest Authorized Apple Service Centre or contact a trusted Macbook repair centre like Rapid Repair.

Rapid Repair uses only genuine spare parts to repair your devices and specialises in the repair of Apple devices like MacBooks, iPads, iPhones and iWatches. Our team of highly-experienced and trained technicians use state-of-the-art gadgets and the latest repair protocols to fix your devices. Contact us for reliable, absolutely hassle-free and convenient (we offer doorstep pick and delivery across India including Mumbai, Pune, Bangalore, Hyderabad, Chennai and others. and affordable repair services.

MacBook Pro Dead and Not Turning on? Quick and Easy Fixes

Nothing can be more terrible than finding your MacBook Pro dead or being stuck with a black screen and on occasions like those you’re wondering why your MacBook Pro is not powering on? While Apple’s notebook excels in delivering top-notch performance, it also has a history of being embroiled in stubborn issues. But fret not; this is where our pro tips come in handy. Whether your MacBook Pro refuses to turn on or seems to get stuck at the Apple logo, these viable solutions can help you in fixing your ill-functioning device.

So, What Could Be the Reason Behind the Issue?

Well, if your MacBook Pro would not turn on, then it could be due to more than one reason. For instance, it could be due to a faulty charging cable, a damaged power adapter or a software or hardware problem with the device. Some reasons might be very similar to what might be the case for a MacBook Air not starting but a few may be specific to the MacBook Pro not powering on.

There can be several issues that could be preventing your MacBook Pro from starting up normally. Let us take a look at the possibilities and see how you can resolve them easily.

Read – Mac Won’t Update: 7 Best Tips to Fix macOS Update Issues

Check the Power Supply

First thing first, check your MacBook Pro’s charging cable and adapter. Make sure that the Magsafe charger is fitting properly in the jack and is not loose. Also, ensure that the cable is not damaged. A faulty cable can not only cause issues with charging but can also damage the charging port, and even the battery in some cases.

Apart from the charging cable, double-check the adapter and make sure it is not getting too hot while charging. If possible, try to use a different power adapter and cable to charge your dead MacBook Pro and see if it is taking charge and if it boots up.

If using a new or a different power adapter does not help then there is a strong chance of the problem being at the other end of the connection and not with the cable. A faulty DC/Charging Jack or a service battery might be preventing your device from starting up. In this case, it is best to contact a reliable MacBook repair service centre to help you with diagnosing and fixing the issue accurately.

Reset the SMC

Resetting the SMC (System Management Controller) can often fix certain issues related to battery, power, fan and some other features too. So, if you are still unable to turn on your MacBook Pro or your Apple notebook appears to have gotten frozen at the Apple logo, it would be apt to give this solution a try.

To get going, plug in the power cable and then press the Shift + Ctrl + Option/Alt keys and the power button simultaneously and hold them for at least 10-12 seconds. Next, release all the keys and then press the power button to try and restart your MacBook. If there was a minor issue with power or battery which was preventing your device from booting up, that should get resolved and the MacBook should start up successfully.


  • Please note, M1-powered MacBooks do not come with SMC. It means you do not need to bother about resetting SMC on your M1MacBook Pro.

Reset the PRAM / NVRAM

Another reliable solution for fixing a dead MacBook Pro or solving the ‘MacBook Pro Won’t Turn On’  issue is resetting the PRAM/NVRAM. For those unfamiliar with the terms, NVRAM (Non-volatile Random-Access Memory) and PRAM (Parameter RAM) are the areas in the memory of the device that store data such as volume settings, startup disk selection, screen resolution and even kernel panic information. Resetting them often fixes several minor issues which may be preventing your device from starting up.

To get going, hold down Command, Option (Alt), P, and R, keys at once and turn on the device. Make sure to hold down the keys until the MacBook restarts again. Better still, let it restart twice. Then, release the keys at once. Now, your MacBook should restart normally if the issue was with the NVRAM/PRAM.


  • Though the M1-powered MacBook Pro does come with NVRAM, it works a bit differently on the device. Notably, Apple’s M1-equipped MacBooks feature parameter memory where you can view and customise settings with the terminal command NVRAM. However, they don’t allow resetting NVRAM.

(Credit: Apple Support)

Run Disk Utility in Recovery Mode

If your MacBook is not completely dead but has been stuck with a white, blue or grey screen then you can try the below step to run the Disk Utility to fix any issues with your disk drive, which could be preventing it from booting up properly.

  1. To get started, hold down the Command and R keys at once. Make sure to hold down the Cmd + R keys while your notebook is booting up.
  2. When your MacBook starts in Recovery Mode, you will have access to Utilities. Now, click on the Disk Utility and find the notebook’s drive (Macintosh HD) and select it.
  3. Next, click on First Aid. Now, Disk Utility will track down the errors with your disk. Once it has found the errors, it will ask for your permission to repair them.

Image credit: Apple Support

In the Recovery Mode, you can also restore your MacBook from a Time Machine backup or install/reinstall macOS. Once you have restored your MacBook from the latest backup, the issue should be behind you.

Check for Updates

Make sure your MacBook Pro is running the latest version of macOS. Go to the Apple menu > System Preferences > Software Update to check for and install any available updates. Connecting to a power source and keeping your MacBook Pro on charge for 15 minutes or more may help and you must try that before proceeding for a final repair solution.

Disconnect External Devices

If you have any external devices connected to your MacBook Pro, such as USB drives, printers, or external displays, disconnect them and try turning on your MacBook Pro again. There have been instances where it was noted that a MacBook is not starting when connected to a particular device, which was causing the problem.

Contact MacBook Repair Centre

Hopefully, you were successful in fixing your MacBook Pro which was not turning on or was facing the dead issue. Since the above-mentioned methods have helped many users, we expect them to work for you as well.

However, if your device is still not fixed despite trying the above-mentioned tricks, then there are high chances of some issue with the motherboard that needs Level 4 repair, which of course cannot be done by you at home.

In such a case, contact a MacBook repair centre. Having offered top-notch yet cost-effective service for several years, Rapid Repair is one of the most trusted MacBook repair centres in India. Contact us at the earliest to help you bring your MacBook Pro back to life.

You can also contact the best repairs in town for all problems related to a MacBook not starting or anything specific technical or physical issue with your MacBook Air or MacBook Pro. The top repair experts arrange for easy doorstep pickup and drop services and are a reliable means to get your iPad, MacBook, iPhone, and Apple Watch fixed. Get in touch with them today wherever you are in India. Serving to 33+ pin codes and expanding every day.

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