Category: iPhone

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What is the Genuine Battery Message Alert on iPhone? All You Need to Know

Just like any other manmade product, built-in lithium-ion batteries in an iPhone have a limited lifespan. Eventually, they get worn out and stop delivering peak performance, resulting in random rebooting and unexpected battery drain issues. Not just that, worn-out batteries may also cause the iPhone to overheat.

Once you get your battery changed from a non-Authorized Apple service centre, Apple starts showing a Genuine battery message alert on selected iPhone models. If you are getting an alert on your iPhone about the genuine battery message and wondering what it is, this guide is for you.

Image credit: Apple

Why is Genuine/Important Message Alert Appearing on Your iPhone?

Apple has always been exceptionally concerned about using high-quality parts in its devices. It’s no secret that the Cupertino-based company wants to have complete control of its devices, which leaves very little room for an independent repair. While this behaviour can easily be referred to as the classic “Money Digging” tactic with which Apple is famously associated, we have always admired the tech giant for taking extra measures to prevent users from falling prey to non-genuine parts.

In this case, however, Apple has decided to show this message if the battery is not changed by an authorized Apple Service Center, and even if the battery is a genuine OEM battery of the same quality as the one Apple uses. Forget OEM battery, if you take 2 brand new iPhone XR, for example, and swap the batteries of the 2 phones on your own, you will start getting this message on BOTH the devices. The message is not an indication on the quality of the battery or the type. If simply indicates that the serial number of the replaced battery does not matches the serial number stored in the settings of the device. When an Authorized Service Center puts in a new battery, they use a special software to calibrate the new serial number so that your iPhone starts recognizing this replacement battery as its own. Since this software is not available with anyone else but Apple, this message is something one has to live with, whenever the battery is replaced in certain models of iPhone.

On which iPhones does the Important Battery Alert Appear?

The genuine battery alert appears on iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, 11 Pro, 11 Pro Max, iPhone SE 2, iPhone 12, 12 mini, 12 Pro, and 12 Pro Max. To be more precise, the battery health shows up only on the 2018 iPhone models and higher ones.

The alert reads, “Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.”

You may also see an additional message stating that “Apple has updated the device information for this iPhone.” It means that the tech giant has updated the device information for your iPhone for safety analysis and service needs.

How Long does the Genuine Battery Alert Exist on Your iPhone?

As soon as Apple detects the use of non-genuine battery parts on your iPhone, it shows up the important battery message right on the lock screen as a clear warning. The message stays on the lock screen for the first 4 days and in the Settings for 15 days.

After that, you can head over to Settings > Battery > Battery Health to check the battery alert.

Does This Message Affects Your Ability to Use the  iPhone?

No. Apple clearly states that the “Important battery message” doesn’t affect your ability to use your iPhone. As mentioned above, the alert is just to inform you that the replaced battery is not recognized by the iPhone. It has absolutely no bearing on the performance of the battery. The only drawback is that the battery health is not visible in the Settings directly but can be checked via 3rd party Apps and software.

Bottom Line:

Widely recognized as one of the most trusted iPhone repair centres across India, Rapid Repair has always been a strong proponent of genuine parts. Considering how crucial a role the battery plays in helping a smartphone (or for that matter any device) deliver peak performance, it can be worrying for some people that the iPhone will display this kind of a message post battery replacement. Rest assured, the battery used by us is of the highest quality, we use only genuine OEM parts, and comes with 1 year warranty on performance and are stress tested post installation. The message or the battery health not being displayed has absolutely no bearing on the performance of the battery and once we replace the battery, you can use it like it was a new iPhone without any worry.

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How to Fix “This Accessory May Not Be Supported” in iPhone

Has this ever happened to you? Your iPhone is just about to die due to low power and you plugged it in for charging and there comes this old-age prompt ‘this accessory may not be supported’. The moment you connect the device to a charging cable, the “This Accessory may not be supported” error pops up on your iPhone, bringing the charging process to a halt. Probably that is why you are here, looking for reliable ways to fix the issue. So, apart from other hacks for faults like ‘iPhone charging cable not working’ or ‘charger saying accessory not supported’, you can find the right answers here below.

If things still don’t work well on the DIY mode for you, don’t hesitate and contact the top experts in the city.

This article has a few workable tips to resolve this common problem. And since they have done the trick for many users, we are sure they can get the job done for you as well. So, let’s cut to the chase without any more ado!

So how to stop this accessory not supported iPhone repair issue? Well, chances are that you might be able to pull-off a miracle but if not, Rapid Repair will be there to take your parcel from home and bring it back to your doorsteps.

Clean the USB Port and the Accessory

The very first thing that you should do is to clean up the gunk or smudge that may have accumulated inside the charging port. It may be preventing the charging accessory from making a solid connection. So, ensure that the Lightning port is clean. You can use compressed air or a toothpick to clean the Lightning port of your iPhone.

Image credit: BusinessInsider

Make sure to do it very carefully, so that you don’t damage the port while trying to get rid of the lint. If the pins get bent or damaged, there is no other option but to get the jack replaced.

Try a different charging cable

Another easy solution is to simply try and use any other charging cable you may have in the house. If the device starts charging with the other cable without showing the error, then the problem is with the cable itself and needs replacement. Apple charging cables are something we can tag as handle-with-care but chances are 3 to 6 months down the line you will face the iPhone cable not working issue so be prepared and take a handy second-hand wire that will do the same job.

Ensure That the Accessory is MFi Certified

Another thing worth taking note of is to ensure that the charging cable or headphone you are using is either an original Apple product or is MFi (Made for iPhone/iPad) certified. If you are using an uncertified or aftermarket charger, chances are pretty high that the problem could be due to it.

You can get an MFi certified iPhone charger at around Rs. 1500-2000 from Amazon or Flipkart. Both in terms of security and efficiency, a certified charger is a better option. So, you shouldn’t compromise on it.

Make Sure the Accessory Is Not damaged

The “Accessory may not be supported” error on an iOS device is also found to appear due to damage to the accessory being used. So, you should ensure that the charging cable or the power adapter is in a good condition to charge the iPhone, at least physically.

Image credit: iDownloadBlog

Restart Your iPhone

If the “Accessory may not be supported” message is still popping up on your iPhone, try to restart the device. More often than not, a simple reboot can help you fix random glitches. Thus, do not fail to give it a try.

  • To Restart your iPhone X, 11, or 12: Press and hold the volume button and the side button. Then, drag the power off slider to shut down the device. After that, hold down the side button to restart your device.
  • To Restart Your iPhone SE 2, iPhone 8, or Earlier: Press and hold the sleep/wake button and then drag the power off slider to shut down the device. After that, press and hold the sleep/wake button to restart the device.

Update Software on your iPhone

If the problem still persists, there is a small chance that it might be due to a software bug. And in this scenario, the software update is required. With every new update, Apple releases a number of bug fixes and performance enhancements to improve the overall experience of the iPhone. Therefore, head over to the Settings app -> General -> Software Update. If an update is available, download and install the latest iteration of iOS on your device.

The Bottom Line

So, our guide on sorting out the “accessory not supported on iPhone” error ends here. Hopefully, you will get this issue under control now and your iPhone will start to charge as usual. iphone accessory not supported fix or any other error, you can get to the root with an easy demo, you can watch online.

In most cases, this error appears due to an uncertified charger. Therefore, charging the device with an MFi certified charger can fix the issue.

Apart from a faulty charger, dust/lint or physical damage to the charging accessory is also equally responsible for the issue. As for the software bug, it’s quite rare. However, we should never rule out the possibility of the software bug, since it has been the wrecker-in-chief behind several major iOS issues in recent times.

If nothing helps, the problem might be either with the charging port itself, it might have got internally damaged due to years or use or in some cases, it can be a hardware problem originating from a faulty charging IC or TriStar IC on the motherboard of your iPhone or iPad.

In these cases, it is unlikely that you can fix the problem by following the steps we have suggested, but no need to worry you can fall back to us. We are here to help you when all the above steps have failed. Feel free to reach out to us as we are always here to help you fix your iDevices, including iPhone, iPad, Apple Watch, and MacBook.

Device not supported – or any other damage or software problem in your Apple or OnePlus device, contact Rapid Repair today and book your rider of the day to assist with your pick-and-drop.

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iPhone 7 Won’t Turn On? Here is What You Can Do

There could be more than one reason why your iPhone 7 won’t turn on. For instance, it could be due to low battery or sudden software crash that may be preventing the iPhone 7 Series from booting up. Not to mention, the problem could also be related to hardware.

But do not get disheartened as there are quite a few viable solutions that can fix the iPhone 7 or 7 Plus that won’t turn on. If that’s what you are after, head over to try out the fixes to bring the smartphone back on track sooner than later.

So, how do you determine why your iPhone 7 won’t turn on? Read on to find out.

Force Restart Your iPhone to Fix Software Crash or Random Glitch

This is always our first go-to move when trying to revive a lifeless iPhone. If your screen is black or the display is frozen, a force restart aka hard reset can provide a seemingly miraculous solution. To force restart an iPhone 7, press and hold both the Side and Volume Down buttons simultaneously for at least 10 seconds, until the Apple logo appears.

If the forced restart works, then your phone probably experienced a software crash or ran into a random glitch. More often than not, this can let you fix common issues like freezing or crashing of the software. So, never fail to try it out if you ever run into some unexpected issues.

Plug-In Your iPhone 7/7 Plus to Power Source

If the forced restart didn’t do the trick, it’s a good idea to plug your phone in for at least an hour to let it power up. An exhausted battery gets deep discharged and can lead to some random quirks at times, and a quick boost can get things running smoothly again.

But before you go on to other business while letting your phone charge, make sure that the connection is good. First, wait a few minutes to see if the battery charging screen appears. If it does, just let your iPhone 7 charge for a while. If you don’t see that charging icon or if the phone doesn’t start up, then it’s time for a few more steps.

Swap out the charger and cable and try a different set – it’s possible that the power source isn’t working. Besides, also ensure that the Lightning port is clean or free from debris. You can use a toothpick or a small compressed air hand pump to get rid of the lint or debris.

Use Recovery Mode to Update/ Restore Your iPhone

Considered as the last resort or nuclear solution, Recovery Mode is well-known for fixing complex issues. So, if none of the solutions mentioned above have worked, give a chance to it to sort out the mess.

Note:

  • Before trying out this radical solution, be wary that you will end with up a new device with all data gone. Whatever you had last backed up on iCloud or iTunes can be restored, but any local device data not backed up will be permanently lost.

First, connect your iPhone to your computer and open iTunes. When your phone is connected to iTunes, hold down the Side and Volume Down buttons at the same time. Keep them pressed even after the Apple logo appears until you see the Recovery mode screen. When the Recovery mode screen pops up, release the buttons.

It’ll then ask you whether you want to update or restore your device. Select Update to fix the problem without deleting the content of the iPhone. If you wish to wipe out all the existing content and settings and restore your device as new, select Restore.

Note:

  • With macOS Catalina or later, Apple has shut down iTunes on Mac. Therefore, you will need to use Finder (which has donned the role of iPhone and iPad manager in the latest version of macOS) to update/restore/backup/sync your device.

What Do I Do When My iPhone 7 Won’t Turn On?

Quick Solution:

The very first thing you should do to bring your iPhone back into action is the hard reset. If that doesn’t help, plug it into a power source and leave it for some time. If nothing works, restore the device in Recovery Mode. Moreover, contacting a trusted iPhone repair centre will also be a great idea if nothing comes to your rescue.

Why is My iPhone Screen Black?

There could be multiple reasons why your iPhone screen is black. For example, the problem could be due to the damaged screen, software crash or the Apple logo being stuck at the boot loop, thereby triggering black screen of death.

What Do You Do When Your iPhone Won’t Charge?

If you have any repairments regarding your iPhone, there are iPhone repair center in Delhi.

Rapid Repair  provides the best and top mobile phone repair services that includes smart phones, cell phones etc. Contact soon for any issues

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