Facing Face ID issues on your iPhone? Learn how to troubleshoot and fix common Face ID problems. Find expert repair services near you.
Source: Techcabal
Face ID is one of the most convenient and secure features on the iPhone. With just a glance, you can unlock your phone, approve payments, and log in to apps, no passwords required. But when Face ID stops working, that convenience disappears, and frustration takes over.
Whether you own an iPhone X, iPhone 12, or the latest iPhone 16, Face ID issues can occur for many reasons, from dust on the camera to a damaged sensor inside. In this guide, we’ll explain why Face ID might not be working, how to fix it yourself, and when to seek professional repair.
What is Face ID and How Does it Work?
Face ID is Apple’s advanced facial recognition technology. It uses a TrueDepth camera system, a combination of infrared sensors, flood illuminators, and a front camera, to scan the unique contours of your face in 3D.
Machine learning adapts to changes in your appearance, whether you grow a beard, wear glasses, or put on makeup. This makes Face ID fast, secure, and almost effortless, until it stops working.
Common Reasons Why Face ID Stops Working
Face ID can fail for a variety of reasons, including:
- Software glitches from iOS bugs or settings changes
- Camera hardware damage after a drop or impact
- Incorrect Face ID settings or setup issues
- Significant change in appearance (facial hair, accessories)
- Poor lighting conditions or direct bright light on the camera
- Face ID turned off in settings accidentally
If Face ID isn’t responding, the cause is often simpler than you think. But sometimes it can be a more serious hardware problem.
How to Troubleshoot iPhone Face ID Issues?
Source: CNET
Follow these steps before rushing to a repair shop:
Step 1: Check Face ID settings
Go to Settings > Face ID & Passcode and make sure Face ID is turned on for the features you want to use.
Step 2: Remove obstructions
Phone cases or screen protectors can sometimes block sensors. Remove them and test again.
Step 3: Restart your iPhone
A quick restart can fix temporary software glitches.
Step 4: Update iOS
Go to Settings > General > Software Update and install the latest version of iOS.
Step 5: Reset Face ID
If the problem persists, reset Face ID from the same settings menu and re-scan your face.
How to Set Up Face ID Again?
If you’ve reset Face ID or never set it up properly:
- Go to Settings > Face ID & Passcode
- Tap Set Up Face ID
- Follow the on-screen prompts to move your head in a circle so the camera can scan your face completely.
iPhone Face ID Hardware Issues
If software troubleshooting doesn’t solve the problem, you may have a hardware issue. Common causes include:
- Damaged TrueDepth camera or sensors from drops
- Moisture damage affecting internal parts
- Loose connections inside the phone
Hardware repairs for Face ID require specialised tools and skills, and in some cases, parts paired to your iPhone’s logic board, making DIY repair risky.
How Much Does iPhone Face ID Repair Cost?
Face ID repairs typically range from INR 3500 to INR 28000, depending on:
- iPhone model
- Whether it’s just the front camera or the full TrueDepth module
- Repair provider and location
For example, replacing a TrueDepth camera in an iPhone 14 may cost more than repairing an older iPhone X due to component complexity.
Where to Get iPhone Face ID Repair in Your City?
Source: Rapid Repair
If your Face ID is still not working after troubleshooting, it’s time for a professional diagnosis.
Looking for iPhone Face ID repair near me? Our certified technicians at Rapid Repair specialise in diagnosing and repairing Face ID on all iPhone models. Contact us for a free diagnostic and a quick turnaround.
Why Choose Our iPhone Face ID Repair Services?
- Certified technicians with years of experience
- Warranty-backed repairs for peace of mind
- Fast turnaround times — often same-day service
- Free diagnostics before you commit
Customer satisfaction is our top priority, and we use only high-quality parts to ensure your Face ID works just like new.
Face ID is more than just a convenience. It’s a key part of your iPhone’s security. If cleaning the camera or resetting settings doesn’t solve the problem, don’t wait. Get it repaired by experts who know Apple devices inside and out.
Call us today on +918130609004 or book your Face ID repair appointment online to get your iPhone back in perfect working order.
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FAQs
1. Can I fix Face ID myself?
You can try basic fixes like cleaning the camera and resetting Face ID, but hardware repairs should be done by professionals.
2. Will Apple replace Face ID for free?
 If your iPhone is under warranty and the issue is due to a manufacturing defect, Apple may repair it at no cost.
3. Does Face ID work with sunglasses?
Yes, most sunglasses are compatible, but some with special coatings may block infrared light.
4. Is Face ID repair worth it?
Yes, if you use Face ID daily, repairing it restores both convenience and security.
5. How long does Face ID repair take?
Many repairs can be done the same day, depending on parts availability.
